🔧 Portola Auto Services

Update: 07.08.2025 It's one of those ol' adage, "when it rains, it pours." I've had my Jeep for the last 13 years and in that duration, it has been relatively trouble-free. However, in the last six months, I've had issues one after another, either to get it to pass smog test and some performance hiccups here and there. It is aging and as much as I could, I've always been on top with preventative maintenance and upkeep. Nonetheless, it's a mechanical and electronic object and things are bound to crop up over time. And that's what brings me to do an update with Ed. Whenever I feel something is "just off" with my Jeep, I place a call with him and he listens to give me advice. A couple times, he recommended I change something on my own to save money and I do, his advice was spot on. And other times, when I feel it's over my head, I bring it in and Ed will plot out how we go forward. Everything he's fixed has been spot on and the repairs stick! Ed has become my regular mechanic and I'm glad to have someone on my side and has my back. With all the time I spend in my Jeep, I almost feel like it's my second home and its well being is paramount to my lifestyle. This follow-up post is to ensure that my initial review wasn't just a one-off, but rather a strong relationship I've built with Ed, based on trust, reliability and honesty. Thank you Ed for all you do for me. I was stranded with my Jeep that just wouldn't work and I called Portola Auto Service, answered by Ed, the man I wanted to reach. This place was highly recommended to me by a good friend who'd had service done there. Original Review: I was in a stressful dilemma, needing a place that would accept my Jeep for service immediately and will arrive by tow-truck. Ed had a full garage, but he sensed my urgency, had empathy and said he'd make room for my broken Jeep. By day's end, he had diagnosed the issues, complicated by the way, and in the morning, he had an estimate. Parts were to come in the next couple days and his efforts in acquiring the replacements and with expedient work, my Jeep was repaired and ready in a few working days. Ed gave me updates along the way and when it was all done, he sat down with me to show me the replaced parts and all that he had done. He was earnest in explaining to me the process. I know a bit about engines and have worked on my Jeep myself and I understood what he had to go through. Knowing my Jeep in depth, I knew that Ed was honest in the work he had done and fair in pricing. To know a mechanic and shop with integrity, good work and one that delivers in a timely manner, those are rare and precious qualities you don't ordinarily see bunched up together. Can you tell I'm a fan?

We were recommended Portola Auto Service by a friend few years ago. Since then ED was our mechanic. He is top notch mechanic with an extremely knowledge. You always get a reasonable repair cost with a quick response time. Thank you Ed and Portola Auto Service. We were slept well when our cars under your care.

My friend's recommended Auto Portola and am I ever so glad that she did! I texted them for an estimate and got an immediate response (reasonable price) and scheduled an appointment. On the day of the appointment, I met ED and what a nice guy he is. Also, extremely knowledgeable and HONEST. Fixed my car the same day and did a great job! Thank you Ed & Portola Auto. You guys are now my go-to mechanics!

Trustworthy mechanic… need I say more? Ed has been working on my family’s cars for years and he has always treated us with kindness and respect. He does quality work, he’s very communicative, and honestly just a nice guy. Solves surprise issues as well as excellent maintenance work.

I have been going to Ed/Portola Auto Service since September 2016. He consistently goes above and beyond in providing outstanding service. Ed is an exceptional and honest mechanic (rare in this day and age) who does quality work at extremely fair prices. Over the years I have trusted him for all my automotive needs - and will continue to have him as my mechanic for as long as I have a car. PS. He is also a very nice, friendly guy.