Costco Tire Service Center

Went in for a small tire puncture and also got a rotation/balance. I waited for a good hour which is fine. When returning my car they claimed the tire was fine but turns out they checked the wrong tire. I told them numerous times before what tire was punctured so I don’t know how they goofed that. They took over an hour and a half to patch the small leak in the right tire.

Today, I went in for a scheduled tire installation appointment at Costco. The plan was simple: I pre-ordered the tires online and booked today’s appointment. While trying to place the order, I encountered issues with my account, even though both my husband and I are Costco members. To help, my mother-in-law—who is a retired Costco employee of over 30 years—placed the order for us under my name and…

Had a couple phone calls with the tire center to try scheduling an appointment. The customer service is rather poor. Ex: - They’d let me make an appointment, but they didn’t know if they might have the tire size in stock, so I should instead order them online and then make an appointment after they arrive. This whole process would take an unnecessary amount of time. - I had a rim that needed repl…

Two hours wait for a patch after a scheduled maintenance. Bring a book to read. I initially gave them 3 stars. However, after they delivered the car they stated that they could not find any issues. When I arrived home, after driving in the rain, I was able to easily spot the whole.

Fast service with great Costco value. I had a tire issue that need to be dealt with asap. I stopped by on a Saturday afternoon and was attended to very quickly. Jv was very helpful and attentive. I was able to have my car tires replaced in about 2 hours on a Saturday.