RepairPal Inc.

I purchased my extended warranty through CarMax and I had to use it just recently. Everything went smoothly as expected and they really handled me with a great amount of respect and they were always available to answer any questions I had. They contacted the mechanic where my car was being worked on and made sure everything was handled in a timely manner. Thank you again!!!

Luca made it super easy to book an appointment. It was like appointment concierge service which was awesome. I didn't have to do the leg work, so that was really nice!

As a shop owner I would recommend other shops steer clear of RepairPal. When they call to recruit your services they make it sound like they will be referring great customer pay your way and you will have tons of referrals and make lots of money. Once you sign up you will get a constant stream of people that have extended warranties that think the warranty will cover every repair and maintenance cost. Tons of Endurance warranties which in my opinion are about as worthless as the paper they are printed on. Then, they want to low ball all the parts prices, lowball the labor times and take a 10% fee for whatever is sold regardless of if it was what they referred them for or if you sold a bunch …

Got a call out of nowhere trying to tell me that I forgot to activate my services with them and then he went on telling me everything I would get with them, then at the end he told me the price and then asked for my routing and account number without asking if its something I am interested in but made it sound like it was something that came with my car. I told him I cant do this right now since I am at work he then proceeded saying "its the last step though I just need those numbers and you will be on your way". I do not know I did not like the phone call I had with him. Made it sound like a scan but ended up being a legit business with just poor care for the customer. Sidenote th…

Nyasha a young lady she gets the 5 stars she was patient and so super helpful, especially in my time of need for my Range Rover. Shot out to her thank you Girl!!!